My trusty Palit 4870 512MB died a few weeks before christmas and I RMA'ed it on 15.12.2009. A while ago my seller - Alternate.de - contacted me, as they hadn't heard beack from the manufacturer. They offered me a 4890 at no charge, but I didn't want an even bigger power hog in my system.
The 4870 was quite loud to my taste and since I used folding@home to keep it busy, I guess it burned through quite a few kWh's.
So I asked for a Sapphire Vapor-X 5770, which has about the power of a 4870 1GB, but is far quieter, consumes less power and is of a newer generation, supporting OpenCL. A day later they mailed me, that they had shipped the 4870 and I considered it settled.
Through completely independent circumstances my PC is afflicted with a less powerful PSU, that doesn't have the PCI-E power connectors (6- or 8- pin) that the old PSU had, so I feared that with the 4870 I'd have to buy a new PSU.
But the 4870 didn't arrive. I called my seller yesterday and they said: "There was a screw-up, you get the 5770". And damn was I happy! Now the 5770 still needs a 6-pin power connector, but I calculated that it'd be no problem to connect that via 4-pin molex. Still I'd need to buy an adapter. But guess what: The Sapphire 5770 comes with just such an adapter!
As they say, sometimes you just get lucky. After the whole DS saga, maybe this was the deserved karmic backlash, but the main lesson is clear: Buy from a reputable seller, because support is king.
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